Saturday, September 12, 2009
GAME CONSOLES: WII 'MOST RELIABLE', XBOX 360 'LEAST'
According to a study conducted by SquareTrade, an independent warranty provider, Microsoft's Xbox 360 had the most malfunction rate amongst the popular game consoles.
Nintendo's Wii was found to be nine times more reliable than the Xbox 360 and four times more than Sony's PS3.
SquareTrade analysed failure rates for over 16,000 new game consoles consoles purchased by SquareTrade customers over the past two years.
Highlights of the study:
* Looking at the first 2 years of ownership, 2.7% of Wii owners reported a system failure to SquareTrade, compared with 10.0% of PlayStation 3 owners, and 23.7% for Xbox 360 owners.
* Excluding "Red Ring of Death" (RROD) failures, which are covered by Microsoft's 3-year warranty, 11.7% of Xbox 360 owners reported a failure.
* While the RROD problem continued to be the major issue for Xbox 360s purchased through 2008, early indications point to the problem abating in 2009.
* The most common types of problems seen with the PS3 and Xbox 360 were disc read errors and output issues. The Wii had more power and remote control issues than the other two systems.
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